You are probably paying for seats nobody uses
Microsoft bills per license, every month, whether anybody signs in or not. Leavers who were never removed, a department that got E5 because somebody once asked, shared mailboxes licensed as people. It adds up quietly and nothing ever tells you.
What a license audit finds
- Licenses assigned to people who have left. The commonest finding, and the easiest money back.
- Seats on a tier nobody uses. E5 is excellent and most teams need perhaps three of them, not forty.
- Shared mailboxes paying for a license. Up to 50GB, they do not need one.
- Nonprofit pricing never claimed. If you are a registered nonprofit and paying commercial rates, this is usually the largest single line.
- Duplicate tools. Paying for Teams and Zoom and Slack is a decision, not an accident, but it should at least be a decision.
What it involves on your side
Read-only access to your tenant for an afternoon, and a conversation about who does what. You get a list: license, who holds it, when they last signed in, and what we suggest. Nothing is changed without you saying so.
Then what
You can act on it yourself — the list is yours either way — or we can do it, including claiming nonprofit pricing and moving people to the right tier without anybody losing access to their mail.
If we end up supplying the licenses, they arrive on the same invoice as everything else and you change the seat counts yourself, the same day, without raising a ticket.