Affordable IT Support Plans
Flexible IT support for organizations that don’t need a full IT department.
No contracts. Cancel anytime.
• 8 support requests/month
• Email support only
• Basic troubleshooting
• Response: 2 business days
• 15 support requests/month
• Up to 1 hour live support
• Email support included
• Response: 1 business day
• 30 support requests/month
• Up to 3 hours live support
• Email support included
• Same day response
• Pay only for what you use
• Unlimited support during paid time
• Call, screen share, and email
• Scheduled within 1–2 business days
Important Details
Support Request Definition: A request is a single issue requiring up to ~10 minutes of effort. More complex issues may count as multiple requests.
Support Scope: Some issues may require live support or additional time and can be handled under included hours or billed separately.
What to Expect: Most requests are handled within 1–3 responses depending on complexity.