Affordable IT Support Plans
Flexible IT support for organizations that don’t need a full IT department.
No contracts. Cancel anytime.
Nonprofits receive 30% off — contact us to apply
Starter Support
$45 /month
• 10 support requests/month
• Email support only
• Basic troubleshooting
• Response: 2 business days
MOST POPULAR
Standard Support
$109 /month
• 30 support requests/month
• Up to 1 hour live support
• Email support included
• Response: 1 business day
Priority Support
$199 /month
• 40 support requests/month
• Up to 3 hours live support
• Email support included
• Same day response
On-Demand Support
$69 /hour
• Pay only for what you use
• Unlimited support during paid time
• Call, screen share, and email
• Scheduled within 1–2 business days
Important Details
Support Request Definition: One issue = one request until resolved.
Support Scope: Complex issues may require live support or billing.
What to Expect: Most issues resolved in 1–3 responses.